Privacy Policy

Koskoh Foodcorp (“Koskoh,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit koskoh.com, contact us, or place an order through our online store.

Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and shipping address

• PIN code

• Order and purchase information

• Information you provide when contacting us

• Technical information relating to your use of our website, such as browser, device, IP address, and website usage information

We collect information that you provide directly to us as well as certain information generated when you use our website.

How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Provide order confirmations, shipping updates, and tracking information

• Generate invoices and maintain transaction records

• Process payments

• Respond to questions or customer-service requests

• Prevent fraud and protect the security of our website and transactions

• Maintain and improve our website and services

• Comply with applicable legal, tax, accounting, and regulatory requirements

Where required, promotional or marketing communications will be sent in accordance with applicable requirements and available preferences.

Payments

Online payments are processed through third-party payment service providers.

Koskoh does not directly store your complete credit card, debit card, UPI, or banking credentials. Payment providers may collect and process information necessary to complete and secure your transaction in accordance with their own privacy practices.

Sharing of Information

We may share personal information when reasonably necessary to operate our business and fulfil your order, including with:

• Payment processing providers

• Website and ecommerce service providers

• Accounting and invoicing service providers

• Courier and delivery partners

• Technology and service providers supporting our website or business operations

• Government, regulatory, tax, or law-enforcement authorities where required by law

For example, your name, delivery address, PIN code, and contact information may be provided to a courier so that your order can be delivered.

We do not sell your personal information to advertisers.

Cookies and Website Data

Our website may use cookies and similar technologies that are necessary for website functionality, ecommerce features, security, analytics, and improving the customer experience.

Your browser may allow you to control or delete certain cookies. Some cookies may be necessary for the website and checkout process to function correctly.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, accounting, tax, legal, regulatory, fraud-prevention, and record-keeping requirements.

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Personal Information

Subject to applicable law, you may contact us to request access to or correction of personal information that we hold about you, or to raise a question or concern about how your information is being handled.

Where applicable, you may also request deletion of personal information or withdraw consent for certain processing. Some information may need to be retained where required for legal, tax, accounting, order fulfilment, fraud-prevention, or other legitimate purposes permitted by law.

Children's Privacy

Our products and website are not specifically directed toward children.

We do not knowingly seek to collect personal information directly from children for purposes unrelated to completing legitimate transactions or providing our services. If you believe personal information relating to a child has been provided to us inappropriately, please contact us.

Third-Party Services

Our website and ecommerce operations may rely on third-party services. Those providers may process personal information according to their own terms and privacy policies.

Koskoh is not responsible for the privacy practices of unrelated third-party websites that you may visit through external links.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or applicable requirements.

The current version will be published on this page.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Koskoh Foodcorp
Perumpilavu, Thrissur, Kerala, India
Email: koskohfarms@gmail.com